Phone: 1-888-678-2735

SIXSTARDJ.COM

has more than 30 years of experience in the Electronics, Pro Sound, Music & Entertainment. Currently, SIX STAR is a thriving online superstore for DJ equipment, Pro Sound, Pro Audio & Lighting products.
SIX STAR is also a large facility business in downtown Los Angeles, California (CA)
The SIX STAR staff have extensive experience in Internet, mail order and retail Technology and many years of experience in customer service.
SIX STAR offers a large variety of goods such: Live Sound Products, Pro Audio Products, Pro Sound Products, DJ Gear, DJ & Club Lighting, Truss & Stage Products, Video Products & much more. Plus, the selection is constantly changing. New items are constantly being added, and special deals are offered regularly.

Thanks for taking the time to read about us. We look forward to doing business with you.

TERMS AND CONDITIONS

Your use of sixstardj.com website and catalog is governed by the policies, terms and conditions set forth below. Please read the following information carefully. By using this website and catalog or submitting an order for products or services, you indicate your acceptance of, an agreement to be bound by, the terms and conditions set forth below. If you do not agree to these terms and conditions, you have the right to avoid shopping with us. Nevertheless, sixstardj.com is obligated to your satisfaction, as a client and will do every thing in our power to serve you and comply with your wishes.

These terms and conditions may be changed by sixstardj.com. at our discretion. It’s your responsibility as a user to periodically return to this page to review the terms and conditions for amendments. The amended terms shall take effect automatically the day they are posted on the website and catalog. Continuing use of our website and catalog for shopping with sixstardj.com will constitute agreement to such amendments.

IMPORTANT: BY MAKING PAYMENTS AND SUBMITTING AN ORDER FOR OUR PRODUCTS OR SERVICES, VIA OUR STORE-FRONT, ONLINE, TELEPHONE, EMAIL, TEXT, VERBAL, SOCIAL MEDIA, YOU INDICATE YOUR ACCEPTANCE OF AN AGREEMENT TO BE BOUND BY OUR TERMS & CONDITIONS.

Orders and Purchases

• Orders received after 12:00PM PST will be processed the next business day upon availability of the products.

Payment Method

• We accept PayPal, Visa, Master Card, American Express, and Discover, with verified or confirmed shipping address. For your protection, orders are sent only to the billing address of the cardholder. Special arrangements may be made for orders that need to ship to an alternate address (please check Address Verification Section). Credit cards are not charged and orders are not processed until your order is ready for shipping.
• Any details provided may be checked for their validity to prevent fraud. If we suspect fraud we may prosecute to the full extent of the law.
• Pre‑orders are applicable for walk-in customers only.
• No COD’s accepted

Price and Product Availability

• Prices and availability of products are subject to change without notice.
• Errors on our listing (description, price, etc.) will be corrected as it is discovered. We reserve the right to amend any inaccuracies, cancel any order, and void any published offers including those discovered after submission of an order.
• In some occasion merchandise needs to ship from the manufacturer or from a different warehouse straight to your shipping destination.  Please allow an additional 48 hours for it to process and ship.
• If a product you have ordered is backordered or not available for shipment, we will notify you as quickly as possible via the email address in your order. Anticipated delivery dates for backorders, special order and or custom order items are dependent upon our suppliers and other factors beyond our control, and are subject to change.  We will make all reasonable efforts to meet such deadline but cannot guarantee on time delivery and cannot be held liable for it.
• ALL ITEMS ARE SUBJECT TO AVAILABLE STOCK AND MAY NOT BE AVAILABLE FOR IMMEDIATE DELIVERY OR IN-STORE PICKUP.
• ORDERS MAY BE SHIPPED DIRECT FROM MANUFACTURER / SUPPLIER.

Freight and Shipping

• We will not hold responsibility on lost or damaged shipment.
• Packages damaged on transit or lost on transit: You may file a lost package or damage claim with carrier within 48 hours and contact us right away.
• We ship using FedEx services and FedEx does not deliver to PO Boxes.  We would request you to give us a physical shipping address (subject for verification) for delivery.
• In some occasion the products ordered which is to big/heavy for FedEx to safely handle and will be shipped through a freight/trucking company and charged by the pallet. Extra charges may apply.
• Shipping charges does not include service charges and fees incurred during delivery such as and not limited to forklift charges, liftgate charges, labor, customs, etc.
• Our Free Shipping offer is for UPS ground only. Some states do not qualify (ie. AK, HI, PR) for free shipping (ground) and must be shipped via AIR. Additional shipping charges will apply.
• Tracking numbers are automatically emailed to the email address you provide.  In some occasion merchandise needs to ship from the manufacturer or from a different warehouse straight to your shipping address.  In this case tracking numbers will not be automatically emailed to you.  You can request it from us but please give us time to get your tracking number as it is not automatically available.

Returns, Refunds and Exchange

• All sales are final, make sure you buy the right item the first time.
• Absolutely no returns for cash or credit card refunds, even if the purchase was made the same day.
• ALL ITEMS CARRY MANUFACTURER WARRANTY. THERE ARE NO REFUNDS. EXCHANGES ONLY, LESS 30% RESTOCKING FEE WILL APPLY FOR ALL RETURNS LESS OCCURED SHIPPING CHARGES. ANY STORE CREDITS VALID ONLY FOR 7 DAYS.
• NO RETURNS OR EXCHANGES ON SPECIAL ORDERS & PRE-ORDERS.
• All returns must have return authorization.
• Any merchandise sold as-is, special order or pre‑order cannot be returned for any reason.
• All return items must be in original conditions including all boxes, packaging, instructions and warranty cards.
• Customer must cover shipping cost for all packages going back to us.
• There are NO REFUNDS or CREDIT on any shipping charges.
• sixstardj.com does not offer price protection or price guarantee of any kind nor do we participate in any 30 day return or refund policy.
• No returns or exchange on opened products, used and refurbished merchandise, computer software, computer related products, and accessories.

Special Order and Pre‑orders

• Special order and Pre‑orders are considered sold merchandise.
• No refunds or exchanges on special orders and Pre‑orders.

Warranty and Repair

• All products carry manufacturers/factory warranty only.
• We do not offer store warranty of any kind.
• We are not responsible or liable for user error.
• Any user error will void factory warranty automatically.
• We do not offer any price protection or price guarantee of any kind nor do we participate in any 30 day return or refund policy.
• We will ship your defective item to the manufacturer/ factory for all warranty and non warranty repairs.
• Customer is responsible for all shipping charges and any other charges.
• Customer can send the product to the manufacturer/factory for a faster response and turn-around.
• All repairs have to be picked up with in 30 days. After 30 days it will become the company’s property.  No claims can be made thereafter.
• There is no warranty on the following items and cannot be returned for any reason.
• Light bulbs, all fluids (fog fluid, bubble fluid, etc.) cartridges, cables, headphones and earphones (due to health restrictions), wireless and wired microphones, raw speakers, tweeters, cases, racks, light stands, trussing, speaker stands, bulk products, computer software, computer related products, novelties and accessories.
• For computer related issues please contact the manufacturer for technical support.

Professional Reseller

• The use of name brands shown & used on this website are merely used to identify product only which we lawfully purchased and are willing to sell and are not making any other representations.

Any purchase from us constitutes that you, the customer understands our policy and agree to them with no exceptions.

Additional Information

All products advertised on the website, catalog and store are brand new factory sealed models, unless otherwise specified on our products page. sixstardj.com does not offer any store or extended warranty of any kind. We will gladly ship your defective items that are under warranty to the manufacturer for you. There will be related shipping charges which are not covered under warranty. Customer is responsible for all related shipping charges. For any non warranty repairs there will be a charge for parts, labor, any other charges applicable plus all shipping charges. There is no warranty on: light bulbs, fluids and juices, cartridges, cables, headphones, cases, racks, lighting stands and any other stands, novelties, bulk products, raw speakers, tweeters, slip mats. These items listed may not be returned for any reason. Any merchandise sold as is may not be returned for any reason.

Throughout our website and catalog you’ll find some items that have prices and some do not. We try to put prices on every item, however due to price changes so often it is impossible for us to print the lowest price. If there is an item in our website or catalog without a price, call, fax or e-mail us to find out the current price. If you don’t see what you’re looking for, it doesn’t mean we don’t have it, we probably have what you need or we can get it for you and give you the lowest price possible.

sixstardj.com® is a registered trademark of SIX STAR PRO SOUND & LIGHTING. Copyright © 2022 sixstardj.com® SIX STAR - All rights reserved.

All brand names shown are all trademarks of their respective companies. No relationship to sixstardj.com is implied. sixstardj.com cannot be held responsible for any typographical errors in specifications, pricing or price changes. Some images were created exclusively for sixstardj.com Reproduction of these photos, drawings, text and or images may not be reproduced photographically, electronically, or by any other means without the express written consent of sixstardj.com All images are for illustration purposes only. Actual specifications, weight, and prices of the products shown may and are subject to change without notice. While we do our best to check for errors, mistakes may occur. Terms, conditions and Prices are good until superseded by subsequent publications. Any purchase from sixstardj.com constitutes that you the customer understands our policy and agree to them.

Website pricing, Shipping Rates, Items specs Terms and Conditions are updated and changed on daily basis without notice.

These terms are NOT negotiable and if you place an order by phone or web you are bound by them whether you "saw them" or not. These terms are subject to review and can be revised at any time without any further notice. For those of you reading these terms & conditions in our catalog,